//

Guest Author

Guest Article

At SoftwareHut, we share stories about business opportunities in the digital age, IT outsourcing and project management, technology, and more. Check our blog for more updates and join our newsletter.

Chatbots future customer service cover

Why Chatbots Are the Key to Future Customer Service

Chatbots aren’t a new concept. The first one, ELIZA, was developed at Massachusetts Institute of Technology back in 1994. However, it was a far cry from today’s state-of-the-art smart algorithms that are on the cusp of passing Turing’s Imitation Game test. With the advancement of technologies such as artificial intelligence, machine learning, big data analytics, and natural […]

Read more • • •
digital technologies to advance any business cover

Digital Technologies to Advance any Business, from Big to Small

Digital technologies are everywhere. They’re in our homes, cars, smartphones, and most of the products we use in-between. Technology is always advancing, making our lives more efficient and convenient. The business world is no exception. Digital technology is essentially any technology that is digital or digitally connected. The smart devices you use are “smart” because […]

Read more • • •