Having worked with many clients from the medical industry, we developed a deeper understanding of what it takes to deliver an exceptional healthcare experience.
As healthcare goes digital, we’ve been tasked repeatedly with adjusting existing experiences to modern needs or even to create innovative eHealth solutions from scratch.
Thus, this is the list of 8 examples of healthcare experiences we’ve worked on for our clients. They include mobile apps, social networks, web applications, and CRM systems, with specific features delivered with patients or doctors in mind.
Examples of healthcare experiences for patients
1. Mobile patient record app
Patient records are an essential source of information concerning one’s treatment. Even a minor error, misstep, or piece of unfilled data can have profound consequences. Standard reports might be prone to these issues, so a digital patient record stands to be a good way to avoid them.
The most convenient way is a mobile application, e.g. accessible on tablets, as doctors can use it on-the-go. When visiting patients, they can check their status and update data, even in offline mode.
What matters here is data security. As patient data is confidential, a solution like this should provide suitable data encryption.
2. Online pharmacies
Ordering medicine online has its advantages, saving customers time. It is, however, heavily restricted, as some drugs require a valid prescription.
Solutions like a mobile app for medicine ordering or B2C online pharmacies can solve this problem. For instance, customers can confirm or even renew their prescription and buy medicine online, view dosage information, and see the medicine’s description. Mobile apps can also include notifications with reminders for taking dosages.
This way, online solutions can make ordering medicine easier and safer at the same time.
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3. Online health service catalogue
Finding a doctor and making an appointment is easier if you can browse and compare different options online.
Health service catalogues now offer a range of features. For instance, improved user experience allows for finding relevant professionals, recognising the satisfaction level of other patients, and a simplified booking system.
Examples of healthcare experiences for doctors
4. Web service for doctors
Another solution provides doctors and medicine manufacturers with a shared platform, where doctors can view the product database of available medicine, read their descriptions, and even attend online workshops with the manufacturer.
Web services like this can increase product awareness, communication, and cooperation in the medical community.
5. Software for medical administration (CRM)
Managing visits, patients’ contact information, reports, sales documents and medical documentation can be a challenge at every clinic or hospital. At the same time, this is the most critical operational data.
To make managing medical facilities easier, admins can take advantage of customer relationship management (CRM) software. Depending on their needs, clinics can e.g. use custom or out-of-the-box solutions, offering a range of features and integrations with third-party services, as well as with other ERP tools.
Investing in CRM software at hospitals increases customer satisfaction, and at the same time lowers the costs of running a medical centre and improving the transparency of internal processes.
6. Medical newsfeed social platform
Being a healthcare professional requires a commitment to life-long learning. Technology and medical knowledge change, so doctors need a tool to keep up with news and articles.
Social platforms for sharing knowledge can help medical peers across the globe, e.g. with finding and sharing relevant articles and videos, attending webinars and online lectures, and exchanging thoughts with other professionals.
7. Market competition price checker
For private healthcare operators, setting the right price for their services plays a significant role, impacting their profitability, but also to provide their services at the highest level. Looking up competition is usually a good benchmark, so having a tool for automated market competition research goes a long way.
A solution is a web application with an ability to scrape similar websites and fetch the right kind of data. Services using this approach can e.g. be used to easily search for related services, learn of price fluctuations, and even issue alerts if the price changes.
Health and lifestyle mobile apps
8. Fitness and diet mobile apps
Finally, creating healthy habits and maintaining a healthy lifestyle lies at the foundation for preventing illnesses. But in the fast-paced world in which we live, it is sometimes difficult to always remember what is right for ourselves.
Mobile applications can be of great help when it comes to putting health first. They help us, for instance, to set goals, record and share workouts, find healthy food recipes, and more.
If the app combines workout and diet regimes, it’s even better for the user, because they can match their training routines with eating habits.
Let us deliver your eHealth solution
Consumer needs have shifted the focus of industries from physical to digital experiences, and the medical industry is no different.
Aiming to provide patients and doctors with flexible, seamless online solutions, businesses invest in eHealth. Mobile and web applications, websites, and CRM software improve finding specialists, comparing prices or making a doctors’ appointment.
We know this first-hand, as we worked on these features for our clients from across the medical industry. Now, we want to help you deliver your idea. Let’s talk about the details!